STANDARD TERMS AND CONDITIONS OF SALE

1. Introduction

Welcome to Athlos E-commerce shop. These terms and conditions constitute an agreement between you (the user) and Athlos E-commerce regarding the use of our website and the purchase of products and services offered herein.

2. Products and Services

a. Description: Athlos E-commerce shop offers various products and services, including executive coaching, online courses, and physical products such as workbooks. Additionally, as an authorized agent of Johan Cruyff Institute (JCI), we provide third-party products. Please note, JCI products are subject to their respective terms and conditions.

3. Payment Terms

a. Payment: All payments must be made in full at the time of purchase through our secure payment gateway. We accept various payment methods indicated on the website.

b. Pricing: Prices displayed on the website are in Canadian dollars and are inclusive of applicable taxes and fees, if any.

4. Shipping, Delivery, and Returns

a. Digital Products: Upon successful payment, digital or online products will be immediately accessible through your account on our platform.

b. Coaching Services: Services will be rendered based on scheduled appointments. Any changes or cancellations must be made within the specified timeframe as per our cancellation policy.

c. Physical Products: Products will be shipped to the address provided by the customer. Delivery times may vary. Returns are accepted within 30 days of delivery for a full refund if the product is returned in its original condition. Customers are responsible for return shipping costs unless the product is defective.

5. Liability and Warranty

a. Shipping Liability: Athlos E-commerce shop is not responsible for any damages incurred during shipping or after the product has been received by the customer. Customers are advised to inspect products upon receipt and report any issues promptly.

b. Online Product Warranty: Our online courses and digital products come with a 30-day satisfaction guarantee. If you are unsatisfied for any reason, you may request a full refund within this period.

6. User Accounts and Privacy

a. User Accounts: Customers have the option to create user accounts on our platform. Personal information collected during account creation is stored securely and will not be shared with third parties for marketing purposes.

b. Privacy Policy: Athlos E-commerce shop adheres to Canadian data protection laws. Please refer to our privacy policy for more details on how we handle user data.

7. Governing Law and Dispute Resolution

a. Jurisdiction: These terms and conditions are governed by the laws of Canada and the province of [Province]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Province].

b. Dispute Resolution: In the event of a dispute, both parties agree to resolve the matter through arbitration or mediation.

8. Amendments and Updates

a. Changes: Athlos E-commerce shop reserves the right to modify or update these terms and conditions. Any changes will be notified to users through the website or by email.

9. Contact Information

For inquiries or concerns regarding these terms and conditions, please contact us at regier.coach@gmail.com.